Archive for March 19th, 2010

Product Focused or Customer Focused?

As I have indicated in my previous blog I believe that giving the customers what they want and more is what it’s all about. Don’t get me wrong I think that” the customer is always right” is not always the right way to view every interaction. Because in my opinion it leads to a force foundation for building […]

What Am I continued

Well we know I love chocolate and just as important good quality confectionery at a fair price. One of my pet dislikes it when I see people getting ripped of with either a poor quality product or poor customer care; even worse is both. I can’t find any reason, other than to rip people off […]